We apologize if you were unhappy with your purchase! We believe we sourced for the best quality products around, however, sometimes life happens. 

If for any reason you are not 100% satisfied with the quality of any product, we will gladly refund your money + 20% of what you paid. Terms and Conditions may apply.

All refunds or exchanges must be submitted within 2 days of receiving the package.

How to Request for a Refund or Exchange

Please write to us via our Contact Form or email us at techXMalaysia@gmail.com by stating the below details

  • Subject Line: (Select 1)Refund or Exchange - #ES(Your Order Number)
  • Product Name:
  • Quantity:
  • Reason: Wrong product delivered or product damaged upon delivery
  • Photo of Product:
  • Comments (Optional):

We will then process your request accordingly. 

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